- Sky Go Download Player
- Sky Go Dongle
Sky Go and HDMI cables aren’t the easiest things to use together for various reasons. Here’s a workaround to make things a bit simpler for anyone wishing to watch Sky Go.
Sky Go is a great way to enjoy Sky channels on your TV, laptop, iPhone, iPad, Android tablet or phone.
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Unfortunately, the service doesn’t allow you to use an HDMI cable directly, but there are ways to work around this issue.
Some Smart TVs also do not currently support the Sky Go app which means you might be stuck watching it on a smaller screen.
How to watch Sky Go on your phone
If you’re off on holiday or have a lot of travels planned and you’re a Sky subscriber, why not download the Sky Go app on your laptop or phone?
With this installed, you need to log in with your Sky ID and password. You should have set this up when you first joined Sky. With that done, you’re free to browse and enjoy Sky programming on your mobile device or laptop.
You can also download shows and movies to watch while you’re offline if you’re a Sky Go Extra customer, which is particularly useful when you’re heading abroad on holiday to avoid data charges.
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Why won’t my HDMI cable work with Sky Go?
Sky TV hasn’t cited in an official statement why an HDMI cable won’t work when trying to watch Sky Go on your TV.
The reason for HDMI and Sky Go being incompatible is most likely a way of protecting the Sky Go content. Sky may be concerned with what customers could do with the Sky Go content. For all they know, customers could be sharing content with other people who aren’t paying customers by recording shows.
We understand this can be frustrating when you pay for the service and then you can’t use it the way you want to. Many Sky Go customers wish to watch the service on a bigger screen and an HDMI cable enables just that.
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Sky Go Download PlayerSky Go is an online TV service that first launched in 2006. In 2020, Sky TV is as flexible as ever – whether you want to catch up with a series on the train or watch live TV from the comfort of your bed, you can now do that at the click of a button.
Even if you forget to record your favourite programme, there’s now no need to worry as you can remotely hit ‘record’ via Sky Go.
But, for all its great points, Sky Go will come with the odd error code. We take a look at Error Code 1304. What does it mean? How can you fix it? And how you can prevent it from coming back in the future?
What is the root cause of Sky Go error code 1304?
If you’re receiving the message: “Sky Go unavailable. Please try again later. Error code 1304”, don’t panic – this is a common issue.
A variety of factors come into play when it comes to the cause of this issue. But, more often than not it comes down to a glitch in the service.
Depending on which machine you’re trying to watch Sky Go on, your solution will differ. Below we take a look at both Apple Macs and other laptops.
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How to fix the Sky Go error on your MacBook
The first thing to try is to uninstall the Sky Go app, you can do this by going into the App Store, finding the Sky Go app and clicking uninstall, then simply reinstall the app and try loading up the player again.
Sky Go Dongle
An easy thing to check is whether you’re using the most recent software. Ensure that your MacBook is as up-to-date as it can be. These machines often require updates which are sometimes easy to miss.
To download a macOS software update, navigate to the Apple menu, click on “System Preferences”, “Software Update”. Once downloaded.
Finally, if you’re still not having any luck, delete the Sky Go folder by going to “Finder”, “Users”, “Library”, “Application Support” and “Delete Sky Go Folder”. Now, log out and the app should now work when you log back in.
Sky Go: Fix the error on a Windows laptop
If you’re using a Windows laptop you may be experiencing error code 1304, too.
In the same vein as the MacBook steps, firstly try uninstalling the Sky Go app by simply right-clicking the Sky Go icon and selecting “uninstall”. You can then reinstall the application to see if it works.
Drivers not being updated could be a big part of why the app is not working and could lead to worse computer performance overall.
To update your drivers, open the Start Menu, search for “Device Manager” and click the top result. Double-click the category “Video Card” and “Applications”. Right-click the device, and select the “Update Driver” option.
If you’re still experiencing the error and have a Sky Q system, with your Sky Q remote control, go to “Settings”, “Status” and go to “Watch via Sky Q app” and click on “Reactivate.”
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